77ok Privacy Policy

Introduction

About This Privacy Policy

This Privacy Policy describes how 77ok collects, processes, stores, and protects the personal data of users who access or use the 77ok online gaming platform at https://77ok.bio. It applies to all services offered through the platform, including account registration, deposits and withdrawals via Bangladesh mobile financial services, game play, customer support interactions, and promotional communications. By registering an account or using 77ok services, you acknowledge that you have read and understood this Privacy Policy and consent to the processing of your personal data as described herein.

77ok may update this Privacy Policy periodically to reflect changes in our data practices, technology, legal obligations, or the services we offer. When meaningful changes are made, the "Last updated" date at the top of this page will be revised. We recommend reviewing this page regularly. Continued use of the platform after an update constitutes acceptance of the revised policy.

Data Collection

Information We Collect About You

77ok collects personal data through several channels: information you provide directly when you register and use the platform, information generated automatically by the platform as you interact with it, and limited information received from payment service partners to confirm transaction status. The categories of personal data we collect include the following.

• Identity data: full name, date of birth, and national ID or passport number submitted during registration or account verification. This data is required to confirm that you meet the 21+ age requirement and to fulfil anti-money-laundering compliance obligations.
• Contact data: your mobile number registered with 77ok. This is used for account authentication, transaction notifications, promotional messages (if opted in), and support communications. An email address may optionally be provided.
• Financial data: deposit amounts, withdrawal requests, transaction reference numbers, and the mobile wallet number used for payments. 77ok does not store your bKash, Nagad, Rocket, or Upay PIN or full wallet credentials — payment authentication is handled entirely by your payment provider.
• Technical data: IP address, browser type, device model, operating system, session timestamps, and in-app navigation logs. This data is collected automatically and is used to maintain platform security, detect fraud, and improve the user experience.
• Gameplay and betting data: game history, wagering amounts, winnings, session durations, and responsible gaming tool usage (e.g. deposit limit settings, self-exclusion requests). This data is necessary for account management, dispute resolution, and regulatory compliance.

77ok does not collect sensitive personal data such as biometric information, ethnic or racial origin, political opinions, religious beliefs, or health data as part of its standard account registration or gameplay operations. If such data is incidentally disclosed through customer support interactions, it will be treated with the highest level of confidentiality and will not be used for any purpose other than resolving the specific support issue.

Data Use

How 77ok Uses Your Information

77ok processes your personal data only for clearly defined, legitimate purposes. We do not use your data for purposes that are incompatible with those listed below, and we do not sell your personal data to any third party.

• Account creation and management: to register your account, verify your identity, maintain your account settings, and process your login sessions securely.
• Payment processing: to process deposits and withdrawals via bKash, Nagad, Rocket, and Upay, to maintain an accurate record of your transaction history, and to investigate and resolve payment disputes.
• Service delivery and improvement: to provide access to the full 77ok game catalogue, personalise your platform experience, diagnose technical issues, and improve platform performance and reliability for all users in Bangladesh.
• Fraud prevention and security: to detect, investigate, and prevent unauthorised account access, duplicate registrations, collusion, money laundering, and other prohibited conduct as defined in the 77ok Terms and Conditions.
• Responsible gaming: to monitor account activity for signs of problem gambling, to facilitate the application of deposit limits, session reminders, and self-exclusion requests, and to communicate responsible gaming guidance where appropriate.
• Marketing communications: to send promotional offers, bonus notifications, and platform updates to you via SMS or in-platform messaging, but only where you have opted in to receive such communications. You may opt out at any time by updating your notification preferences within your account settings.

Payment Data

Mobile Financial Services and Transaction Data

All financial transactions on 77ok are processed through Bangladesh mobile financial services: bKash, Nagad, Rocket, and Upay. When you make a deposit or request a withdrawal, 77ok receives a transaction confirmation from your payment provider. This confirmation includes your registered mobile number, the transaction reference number, and the transaction amount. 77ok does not receive and does not store your mobile wallet PIN, password, or any full authentication credentials.

Transaction records are retained by 77ok for a minimum of five years from the date of each transaction. This retention period is applied to allow 77ok to investigate disputes, meet applicable anti-money-laundering record-keeping requirements, and respond to lawful requests from regulatory or law-enforcement authorities. After the mandatory retention period, transaction records that are no longer operationally required will be securely deleted or anonymised.

Data Sharing

When and With Whom We Share Your Data

77ok does not sell, rent, or trade your personal data. We share your data only in the limited circumstances described below, and only to the extent necessary for each stated purpose.

• Payment processing partners: transaction reference data is shared with bKash, Nagad, Rocket, and Upay solely to initiate and confirm deposit and withdrawal transactions. This data transfer is minimal and limited to what is technically necessary.
• Game and platform technology providers: aggregated, non-personally-identifiable technical data may be shared with providers such as Pragmatic Play, Evolution Gaming, Spribe, and Ezugi for the purpose of game performance monitoring, RNG certification, and technical support. These providers are contractually prohibited from using this data for any other purpose.
• Legal and regulatory obligations: 77ok may disclose personal data to law-enforcement agencies, regulators, or courts where required by applicable law, by a court order, or by a lawful regulatory request. 77ok will take reasonable steps to notify the account holder of any such disclosure unless prohibited from doing so by law.
• Business continuity: in the event of a merger, acquisition, or transfer of the 77ok platform to a successor entity, user data may be transferred as part of that transaction. In such cases, 77ok will provide reasonable advance notice and the successor will be required to honour the commitments in this Privacy Policy.

Outside of the categories above, 77ok will not share your personal data with any third party without your explicit, prior written consent. We do not share player data with advertisers, data brokers, social media platforms, or any entity that intends to use the data for marketing purposes unrelated to 77ok services.

Cookies

Cookies and Browser Storage

77ok uses browser cookies and local storage to support the technical operation of the platform. Cookies are small text files stored on your device by your browser at the instruction of the 77ok platform. We do not use third-party advertising cookies or cross-site tracking technologies. The cookies used by 77ok fall into the following categories.

• Strictly necessary cookies: required for basic platform functions such as maintaining your logged-in session, remembering your language preference, and processing secure transactions. These cannot be disabled without impairing the core functionality of the platform.
• Performance and analytics cookies: used to collect anonymised data on how users navigate the platform, which pages are visited most frequently, and where technical errors occur. This data is used internally to improve platform quality and does not identify individual users.
• Functional cookies: used to remember your preferences such as display settings and notification choices, so that these do not need to be re-entered on each visit. These cookies improve convenience but are not essential to basic platform operation.

You can manage cookie preferences through your mobile browser settings. Disabling strictly necessary cookies will affect your ability to use the platform. Disabling performance or functional cookies will not prevent access to the core platform but may reduce convenience. 77ok does not use or honour browser "Do Not Track" signals at this time, as no universal standard for such signals has been adopted.

Your Rights

Your Rights Over Your Personal Data

77ok respects your right to control your personal data. The following rights are available to all 77ok account holders. To exercise any of these rights, submit a request through the help channel inside your 77ok account. 77ok will respond to all verifiable requests within a reasonable timeframe.

• Right of access: you may request a copy of the personal data that 77ok holds about you, including your account details, transaction history, and any KYC documents on file.
• Right of rectification: if any personal data held by 77ok about you is inaccurate or incomplete, you have the right to request that it be corrected. Identity data corrections may require documentary verification.
• Right to withdraw marketing consent: if you have opted in to receive promotional communications, you may withdraw that consent at any time by updating your notification preferences in your account settings. Withdrawal of marketing consent does not affect 77ok's right to send you service-related communications (e.g. account security alerts, deposit confirmations).
• Right to erasure: you may request deletion of your personal data. This right is subject to limitations — 77ok is required by law to retain certain data (such as transaction records) for a minimum period and cannot erase data that is the subject of an ongoing investigation or legal obligation.
• Right to object: you may object to the processing of your personal data where 77ok is relying on a legitimate interest as the legal basis for that processing. 77ok will consider your objection and, where upheld, will cease the relevant processing activity.

77ok will verify your identity before processing any data rights request to prevent unauthorised access to another person's data. We aim to acknowledge all requests within 3 business days and to fulfil them within 30 calendar days. In cases of complexity or volume, this period may be extended by a further 30 days, in which case we will notify you of the extension and the reason for it.

Our Commitments

How We Protect Your Privacy

Retention & Security

Data Retention and Security Measures

77ok retains personal data only for as long as it is necessary for the purposes for which it was collected, or as required by applicable law. Account data is retained for the duration of the account relationship and for a minimum of five years following account closure, in accordance with anti-money-laundering record-keeping obligations. After the applicable retention period has elapsed, data that is no longer required will be securely deleted or irreversibly anonymised so that it can no longer be linked to any individual.

77ok implements technical and organisational security measures to protect personal data against unauthorised access, accidental loss, destruction, or disclosure. These measures include SSL encryption for all data in transit, access controls limiting internal staff access to personal data on a need-to-know basis, regular security reviews of platform infrastructure, and monitoring for suspicious access patterns. While 77ok takes data security seriously, no internet-based platform can guarantee absolute security. In the unlikely event of a data breach that is likely to result in significant risk to affected users, 77ok will take prompt action to contain the breach and will notify affected account holders without undue delay.

Policy Updates

Changes to This Policy and How to Contact Us

77ok may update this Privacy Policy from time to time as our services evolve, as technology changes, or as legal obligations require. When material changes are made, the "Last updated" date at the top of this page will be revised, and where the changes are significant, we will provide additional notice via in-platform messaging to registered account holders. We encourage all players to review this page periodically to stay informed about how 77ok protects their personal data.

If you have any questions, concerns, or requests relating to this Privacy Policy or to the way 77ok handles your personal data, please contact our support team via the help channel inside your 77ok account. You may also reach us by email — our contact address is displayed in the footer of every page on this site. 77ok is committed to responding to all privacy-related enquiries promptly and to resolving any concerns you may have about the handling of your personal data.